Everything a Letting Agent Does, Automated

Autoprop handles lead response, viewings, offers, references, rent, and maintenance — so you can focus on closing deals instead of chasing admin.

Lead Response

Instant Lead Response

Never lose a lead to slow replies again. Autoprop responds to enquiries within minutes — at 2pm or 2am.

  • Multi-channel — Phone, email, and WhatsApp from one system
  • Instant answers — Responds to property questions automatically
  • Lead qualification — Gathers move-in dates, occupants, budget
  • Smart escalation — Flags leads that need a personal call
Lead Response
Handling enquiry from Rightmove
New enquiry received
Sarah interested in 14 Oak Street, 2-bed flat
AI Response (47 seconds)
Answered questions about parking, offered Thursday/Friday viewings
Result
Viewing confirmed for Thursday 2pm ✓
Voice

AI Voice Calls

Answer incoming calls with a natural British voice assistant. No hold music, no voicemail — instant help for every caller.

  • Natural conversation — Clear AI voice, not a robotic phone tree
  • 24/7 availability — Never miss a call, even at midnight
  • Dedicated numbers — Separate lines for lettings, maintenance, etc.
  • Smart handoff — Transfers to your team when needed
Incoming Call
+44 20 7123 4567
Caller
"Hi, I saw a flat on Rightmove, is it still available?"
Autoprop
"Yes, the 2-bed on Oak Street is still available. Would you like to book a viewing? I have Thursday afternoon or Friday morning free."
Result
Viewing booked, confirmation sent ✓
Viewings

Smart Viewing Coordination

Keep viewing admin moving quickly across the team, with fewer clashes, fewer no-shows and less back-and-forth.

  • Cleaner schedules — Helps your team avoid wasted time and diary clashes
  • Team coordination — Keeps viewing work visible across your whole team
  • Tenant coordination — Notifies tenants and arranges access
  • Auto reminders — Sends confirmations and reduces no-shows
Thursday Schedule
James - 4 viewings coordinated
10:00 — 14 Oak Street (Tenant notified ✓)
10:45 — 22 Oak Street (nearby)
11:30 — 8 Maple Road (nearby)
12:15 — 15 Maple Road (3 min walk)
4
Viewings
23
Min travel
2.5h
Total time
Offers

Offer Management

From viewing to offer in hours, not days. Autoprop handles the whole process — collection, affordability checks, landlord presentation, and holding deposits.

  • Offer collection — Gathers rent, move-in date, term, conditions
  • Affordability check — Validates income before wasting time
  • Landlord presentation — Clear summary with your recommendation
  • Holding deposits — Requests payment, tracks receipt, TFA compliant
New Offer
14 Oak Street
Applicant
Sarah Thompson, employed, £48,000/year
Offer
£1,400/month, 12-month term, 1st March move-in
Affordability
✓ Passes (income 2.86x rent, requires 2.5x)
Status
Sent to landlord for approval
References

Reference Chasing

Stop losing days to slow referencing admin. Autoprop keeps applicants and referees moving while your team can see what needs attention.

  • Referee follow-up — Keeps third-party reference requests moving
  • Applicant nudges — Reduces manual chasing for missing information
  • Consistent chasing — Keeps stalled cases visible and moving
  • Escalation — Flags cases that need human attention
Reference Progress
Sarah Thompson
✓ ID verified
✓ Employer reference received
⏳ Previous landlord — chased (day 3)
✓ Bank statements uploaded
✓ Proof of address verified
Tenancy Setup

Tenancy Setup

From accepted offer to keys in hand — zero manual chasing. Autoprop tracks deposits, agreements, certificates, and move-in.

  • Deposit protection — Tracks the 30-day deadline (missing it is criminal)
  • Agreement generation — Creates and sends for e-signature
  • Certificate validation — Checks Gas Safety, EICR, EPC
  • How to Rent — Sends the required guide automatically
Tenancy Checklist
14 Oak Street
✓ Deposit received (£1,400)
✓ Deposit protected (DPS)
✓ Agreement signed (all parties)
✓ Gas Safety valid until Dec 2026
⏳ First rent — due 1st March
○ Key handover — scheduled 1st March
Rent

Rent Collection

Get paid on time, every time. Autoprop sends reminders, chases late payments, and matches bank transactions automatically.

  • Payment requests — Sends reminders before rent is due
  • Arrears management — Escalating chasers for late payments
  • Bank matching — Automatically reconciles payments
  • Payment plans — Offers options when appropriate
Rent Status
February 2026
12
Paid
2
Pending
1
Overdue
Overdue: 8 Maple Road
Day 5 — Formal reminder sent, payment plan offered
Auto-matched today
£1,400 from S. Thompson → 14 Oak Street ✓
Maintenance

Maintenance Coordination

From report to repair, handled. Autoprop logs issues, contacts contractors, collects quotes, and keeps everyone informed.

  • Issue logging — Triages by urgency (emergency to routine)
  • Contractor assignment — Matches the right trade to the job
  • Quote collection — Gets multiple quotes for bigger jobs
  • Landlord approval — One-click approval via email or portal
Maintenance Job
8 Maple Road
Issue reported
Boiler not heating water — Priority: Urgent
Contractor contacted
ABC Heating (Gas Safe) — Available tomorrow AM
Quote received
£180 callout + parts — Sent to landlord for approval
Tenant updated
"Engineer scheduled for tomorrow 9-11am" ✓

And Much More

Everything you need to run a modern letting agency

Automated Follow-ups

Chase leads on a sensible schedule until they book, decline, or go cold

Compliance Tracking

Never miss a Gas Safety, EICR, or deposit deadline

Team Management

Multiple negotiators with separate calendars and permissions

Dashboard

Pipeline view, live feed, arrears alerts — all at a glance

Integrations

Rightmove, Zoopla, Apex27, Microsoft 365, WhatsApp

Your Brand

Messages come from your email, in your name — not a robot

Landlord Updates

Automatic offer notifications, maintenance updates, statements

GDPR Compliant

UK/EU data storage, full audit trail, export anytime

Feature FAQs

What features does Autoprop include?

Autoprop includes AI-powered lead response, viewing coordination, tenant communication, offers and application follow-up, reference chasing, maintenance support, rent admin, automated reminders, and team visibility across routine lettings work.

Does Autoprop make AI voice calls?

Yes, Autoprop can make and receive AI voice calls with a natural British voice. It can call applicants to confirm viewings, follow up on enquiries, and handle routine phone communications.

Which property portals does Autoprop integrate with?

Autoprop supports the major UK property portals and helps agencies respond to portal enquiries quickly and consistently.

How does Autoprop handle viewing scheduling?

Autoprop helps agencies coordinate viewings quickly while keeping the team in control. It supports confirmations, reminders, reschedules and occupied-property considerations without turning every enquiry into manual admin.

Can Autoprop handle tenant communication?

Yes, Autoprop handles tenant coordination including viewing access arrangements, 24-hour notice requirements for tenanted properties, and routine communications. It ensures legal notice periods are met automatically.

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